Support

Registration

Please allow 48 to 72 hours for the account administrator to approve your access.

1. To assist in pinpointing the issue, kindly check your junk/spam folder.


2. If you’re using Microsoft Office 365 Mail

  • Please inspect the “Other” tab for any misplaced messages.
0365 Other Emails

3. Email is possibly quarantined by your Email server

  • If no emails were received anywhere, it is possible your email server is blocking / quarantining it because of the designated “From” email address.
  • We might need to either collaborate with your IT representative responsible for technical support on your email system to delve deeper into the reasons for the blockage.

My Account

Access My Account

1. Click on the Call to Action button in the header with your name to access your profile account.

Access My Account Settings

2. Access “Settings”, enter new password and then click “Save Changes”

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